Privacy Policy
Last updated: July 8, 2026
Ida ("we", "our", "us") is operated by 9362-5739 Québec inc., based in Quebec City, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Ida dating app.
Information We Collect
When you use Ida, we collect the following information:
- Account information: phone number, name, date of birth, email address, gender, and sexual orientation
- Profile information: photos, bio, zodiac sign, lifestyle preferences, and prompt answers
- Usage data: match history, messages, reactions, and app interactions
- Device information: device type, operating system, and push notification tokens
- Location: approximate location (city level) for matching purposes
How We Use Your Information
We use your information to:
- Provide and operate the Ida dating service, including matching you with compatible users
- Send you notifications about matches, messages, and app updates
- Improve our matching algorithm and app experience
- Ensure the safety and security of our platform
Information Sharing
We do not sell your personal information. We may share your information in the following cases:
- With other users: your profile information (name, photos, bio, preferences) is visible to potential matches
- Service providers: we use third-party services for hosting (AWS), push notifications (Apple/Google), and payment processing (Apple App Store, Google Play)
- Legal requirements: we may disclose information if required by law or to protect the safety of our users
- Refund processing: if you request a refund from Apple or Google, we may share account and usage information (such as account age, app activity, and purchase history) with them to help process your request
Data Storage and Security
Your data is stored on secure servers hosted in Canada. We use encryption for data in transit (TLS) and implement industry-standard security measures to protect your information. Photos are stored securely using Amazon S3.
Your Rights
Under Canadian privacy law (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent for data processing
Data Retention
We retain your personal information as long as your account is active. When you delete your account, we delete your profile, photos, matches, and conversations. Some data may be retained for up to 30 days for backup purposes, and certain data may be retained longer if required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@datingwithida.com.